At Bella Fashion a brand of Prem Kumar & Sons, we aim to get your order to you as quickly and securely as possible. Below is an overview of our shipping and delivery policy:
1. Shipping Methods & Rates
- We offer several shipping methods depending on your location. Shipping charges will be calculated at checkout based on your delivery address and selected method.
- We provide both standard and express shipping options.
2. Shipping Timeframes
- Orders are typically processed within 1-2 business days after receiving payment confirmation.
- Delivery times vary depending on your location:
- Domestic Orders: 3-7 business days.
- International Orders: 7-15 business days.
3. Shipping Restrictions
- Currently, we ship only to certain countries. Please check the shipping options available at checkout.
- We do not ship to P.O. Boxes or APO addresses.
4. Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your package’s journey.
- If you have not received your tracking details, please check your spam folder or contact our customer service team.
5. Delivery Issues
- If your order is delayed, damaged, or missing, please contact us within 7 days of receiving your shipment. We will investigate and resolve the issue promptly.
6. Customs and Duties
- International customers are responsible for any customs duties, taxes, or import charges that may apply upon delivery.